PRIVACY POLICY

We collect data strictly to fulfill residential and commercial roofing consultations, schedule comprehensive exterior inspections, prepare accurate storm restoration scopes, and coordinate directly with property casualty adjusters. We do not sell, license, or trade homeowner records to third-party marketing brokers.

Every interaction on our web platform or in-person consultation in Rogers, Bentonville, Springdale, or Fayetteville is governed by transparency, limiting data capture to items necessary for roof condition analysis and warranty verification.

When requesting a free inspection, contacting our estimators, or filing an insurance guidance inquiry, we gather specific contact data provided voluntarily by property owners:

• Legal Name & Authorized Representatives: To establish ownership records and prepare project authorization paperwork.
• Northwest Arkansas Service Address: Required to verify satellite hail-swath reports, wind vectors, and municipal permitting jurisdictions.
• Direct Telephone Number: Used to confirm inspection/appointment details, coordinate service logistics, and respond to your requests. Depending on how you choose to communicate with us, we may contact you by phone call, voicemail, or text message.
• Text Message Preferences: If you receive text messages from us and want to limit or stop texts, you can contact us at 479-777-8722 or [email protected]. If an opt-out method is provided in a message, you may also use that option.
• Primary Email Address: Used to deliver certified photo inspection dossiers, shingle manufacturer specifications, and signed scopes.

We do not intentionally request sensitive personal information (such as Social Security numbers) through standard website contact forms. Please do not include sensitive information in free-text fields.

Our certified roof specialists collect architectural and environmental data points during non-destructive physical inspections to guarantee honest recommendations:

• Roofing Specifications: Approximate slope/pitch, decking condition, shingle gauge (architectural, 3-tab, designer), ventilation configurations, and flashing integrity.
• Storm Impact Metrics: Hail strike densities per 100-square-foot test square, collateral gutter bruising, wind crease counts, and missing component tallies.
• Insurance Policy References: Carrier name, claim reference number, and assigned adjuster details when claim guidance is formally requested.

To deliver total visibility, Lioness Restoration Group™ and Belmans Roofing LLC produce digital visual assets throughout each evaluation stage:

• High-Resolution Elevation Imagery: Detailed close-up captures of cracked shingles, soft-metal damage, compromised pipe boots, and storm breach points.
• Drone Aerial Overviews: High-definition orthomosaic mapping of entire roof planes, valleys, and ridge lines to document overall condition without unnecessary foot traffic.
• Claim & Scope Documentation: Adjuster summary sheets, engineer structural assessments, and manufacturer warranty registrations securely stored for warranty backing.

Like all secure service platforms, our hosting infrastructure records automated telemetry to protect website integrity and prevent malicious intrusion:

• IP Addresses & Geo-Location: Logged solely to identify regional origin within Arkansas, authenticate request authenticity, and ward off server attacks.
• Browser & Device Metadata: Operating system, screen resolution, and browser engine details to ensure form submissions render accurately across mobile and desktop.
• Access Timestamps: Exact records of form submissions, estimate calculator usage, and page load performance for system reliability audits.

We utilize lightweight, functional cookies designed to remember form inputs if a page reloads and track aggregate user navigation to optimize regional resource allocation:

• Essential Operational Cookies: Ensure appointment request forms and multi-step assessment tools function without session interruption.
• Aggregated Analytics: Anonymous, aggregated metrics measuring visit duration and popular regional service pages; no personally identifiable data is tethered to these logs.
• Cookie Management: Homeowners can disable non-essential cookies at any moment via standard browser preferences without losing access to phone or email contact channels.